Solutions
Below are some examples of some of the solutions that AINEO has been providing to great organizations since 1997. AINEO provides fully integrated data and voice solutions over the network. Some solutions are central office (carrier) based while other solutions are enterprise class solutions.
Case A
A large American financial firm purchased 3 consumer finance businesses in Japan. The client had 15 sales offices throughout Japan that all had administrative, sales, and back-office staff. The AINEO solution was to
-Eliminate duplicated back-office functions in nationwide sales offices
-Consolidate all back-office work into one centralized operation center
-Cut existing leasing costs from current offices by moving sales offices to cost-effective, nice, but smaller sales office spaces
-Implemented a private network for voice, data, and fax traffic connecting back to an operation center
-Implement an OCR (optical character recognition) solution for scanning incoming faxing of loan applications from merchants nationwide faxing to 15 domestic sales offices.
-Archive all loan data in centralized filing systems
-Implement database-driven predictive dialer for collections agents to follow up on deliquent loans.
This project was performed by the AINEO team in
Kumamoto
Sapporo
Shikoku
Nagasaki
Tokyo (Kanda)
Nagoya
Kyoto
Kochi
Fukuoka
Osaka
Omiya
Fuchu
Sendai
Hiroshima
Miyasaki
Chiba
Result
-AINEO client realized considerable cost savings in human resources nationwide
-Client implemented state of the art systems for collecting, processing, and managing consumer data
-Client got considerable reduction in running costs for leasing of office space nationwide
-Client was able to minimize trouble with integrating multiple corporate cultures and build new corporate identity nationally.
-Client sped up the collections process for consumer loans.
Case B
Large hedgefund arrived in Japan in 2000. AINEO built out
-Large dealing room
-40 rack data center (server room)
-Nortel Voice Solution
-Integrated Market Data solution utilizing Reuters, Bloomberg, and various video feeds
-Full audio video solution with video conferencing, presentation facilities and audio conferencing in every conference room.
AINEO Networks continues to full support and maintenance to the site to this day.
Case C
AINEO built out IT infrastructure for large European retailer
-Working with category 5e cabing and fiber cabling
-POS (Point of sale) Cash Registers and back end system
This project was implemented outside of Tokyo.
Case D
AINEO worked with large US airline to
-Identify needs
-Build large reservation center
Maintain, support and expand center while coordinating with other sites around the globe.
Case E
AINEO consulted on new voice system for European airline. Comparing three systems, vendors and suppliers for the market. AINEO did interviews, systems study, and provided a report of the best matching technology for the airline’s operations in the region.
Consulted on the office move.
Case F
AINEO built dealing room in Hong Kong for US based hedgefund firm. AINEO provided
-Project manage for building selection
-Provided feedback on the Hong Kong market
-Planned for maintenance and support of the dealing room
Case G
World’s largest office products company had been using Japan’s largest Nortel dealer. They switched to the second largest provider after three years of dissatisfaction of services. After a service outage and no sense of responsibility taken by second vendor, AINEO was called in to take over support of the Nortel systems in Tokyo and Gotemba. AINEO has Japan’s best technical Nortel systems engineering team. AINEO continues to maintenance, support, and consult the client for these sites.
Case H
AINEO provided training and know-how to large Japanese carrier for marketing and sales of products and services abroad.
Case I
Large European electronics firm in Japan is very successful in marketing their products and services in Japan. The biggest challenge has been to find and keep the right IT staff for supporting the 100+ employees in Japan. AINEO was hired to take over the IT department. AINEO engineers
-Audited the existing costs and realized a savings of 9,000,000 yen annually of AINEO identified unnecessary costs
-Stabliized the existing IT infrastructure and secured the mail servers against the daily attack of viruses
-Recommended and installed additional cost effective servers in Tokyo, Osaka, and Kanagawa offices
-Eliminated client need for staffing IT positions while also maintaining back up engineers for the site.
-Implemented NEC based ACD and CRM solution for consumer care service team at the contact center
Case J
Took over maintenance and support for 900 person strong sports marketing company with 900 employees and 190 locations throughout Japan.